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July 1, 2021 ~ Update

General Information:
Qlarant’s Customer Service Representative is available to assist if you have any questions at FSQAPcustomerservice@qlarant.com or 1-866-254-2075.

Update 1 of 2:
Provider Discovery Review Administrative Tool has been updated to be used beginning July 1, 2021 and posted with the following edits:

  • Tool has been separated into two distinct sections: 1) General Administrative, numbered 1-9 and 2) Qualifications & Training, numbered 1-49
  • Policies & Procedures have been removed. Please note, while Qlarant will no longer be reviewing for Policies & Procedures, Agency Providers are still expected to develop and maintain applicable Policies & Procedures for their organization.
  • Standards and all references to Waiver Support Coordination have been removed. A separate Administrative Tool for Waiver Support Coordination effective 10/1/21 will be coming soon.
  • Wording updates/clarifications to the protocol text in Qualifications and Training standards #1, #3, #4, #10, #11, #12, #14 and #15.
  • Not Met reasons added for Qualifications and Training standards #3, #4 , #9, #10, #11, #12 & #13

 

Update 2 of 2
Provider Discovery Review Service Specific Record Review (SSRR) Tools for Supported Living Coaching and Residential Habilitation (Standard, Behavior Focus, Intensive Behavior and Enhanced Intensive Behavior) have been updated to be used beginning July 1, 2021 and posted with the following edits:

  • An existing ANE standard has been broken out into two separate standards. Below are the two standard numbers for each service tool:
    • Supported Living Coaching – standards 22 & 23
    • Residential Habilitation Standard – standards 18 & 19
    • Residential Habilitation Behavior Focus – standards 22 & 23
    • Residential Habilitation Intensive Behavior – standards 23 & 24
    • Residential Habilitation Enhanced Intensive Behavior – standards 22 & 23

 

To ensure you have the most current version, the footer of each Discovery tool will reflect the date. For example, the 2021_0701 indicates it is the July 2021 version. Please discard earlier versions of the applicable tool with footer dates prior to July 2021. Please review Discovery tool in its entirety for services rendered for standards, protocols, and not met reasons.