Best Practices – WSC
Submission date: 07-30-13
Submitted by: Noeline Coore-Brown
Provider name: Rachael Kelly
APD Area: n/a
Practice: Ms. Kelly has put quarterly systems in place to address all aspects of people’s lives (i.e. health and safety; medical information; education; advocacy; etc.).
Who Benefits?
How?The individuals benefit because they are educated, provided information, items are followed up, etc., on a consistent basis. Ms. Kelly also benefits from having organized systems in place to ensure her documentation is completed in a timely manner and the individuals receive the services they need in a consistent and effective manner.
How could others apply this in practice? This system could be put in place by other agencies by writing up a document on a quarterly basis that checks and ensure follow-through on all the pertinent areas of a person’s life (i.e. rights, safety, medical appts, etc.).