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Best Practices – Provider

Submission date: 4/4/05
Submitted by: Christine Stevenson
Provider name: Goodwill-Suncoast
APD Area: 13

Practice
This provider involves the individuals in the development of their monthly summaries. At the end of each month, a staff member meets with the individual and asks a series of questions:
What is one new thing you learned this month?
What is one new thing you experienced this month?
What worked for you this month?
What did not work for you this month?
And, a fifth question about progress on their specific personal goals.
Then, the provider adds the summary of their data collection for the month.

Who Benefits? Individuals and the provider.
How? The individuals have a greater sense of partnership. They come to expect to be learning something new, to expect to have new experiences, and, that it matters if strategies are to their liking. They develop ownership of their goals, and their implementation plan, and their learning.

The provider benefits from the frequent feedback.