Best Practices – Provider

Practice
Providers in Area 14 formed a stakeholders group in response to the need for training in a variety of areas. They also identified the need for a provider network, more provider meetings, ongoing communication with the Area staff and mentoring. The group included providers, individuals receiving services, APD staff and Delmarva staff. The goal of receiving additional training has been initiated and provider meetings are held every 3 months, with providers taking the lead on facilitation and delivering training and education on a number of topics. Several provider networks have arisen as a result of the stakeholders efforts. Recently, a member of the group, became a liaison between the Area Steering Committee and the stakeholders group, in order to continue positive communication between the provider community, Area staff and the local steering committee.

Who Benefits? Providers
How? Providers benefit from the additional training and the opportunity to discuss and brainstorm any problem areas during provider meetings. Individuals benefit from the ongoing networking and focus on the attainment of outcomes. APD benefits from providers decreased reliance on the Area for all of their training needs. All benefit from the ongoing communication and focus on continuous improvement.