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Best Practices – Provider

Submission date: 7-21-08
Submitted by: Robyn Tourlakis
Provider name: Making Your Choice Inc
APD Area: 23

Practice
The provider has created a database that links the individual, WSC, and provider. The site has security protocols to ensure HIPAA compliance. Employees enter the service logs directly. The provider ensures a back up system in a secure environment. WSC’s can access the database to obtain implementation plans, monthly summaries, annual summaries, and to view service logs. Additionally, the WSC can share the individual support plan. The individual has access and also utilization of an electronic signature that is password protected by the individual.

Who Benefits?
How? Individuals and families benefit as they are able to view their own service logs and other billing documentation for accuracy WSC benefit as they are able to access the documentation easily. The provider benefits from the ability to track service logs as well as the reduction of overhead costs