Best Practices – Provider

Practice
The provider used their Quality Enhancement Plan to document examples of Education, Exposure and Experience (EEE) related to each element not scored as “achieving” on their annual consultation throughout the year. The provider reviewed the progress notes for services provided and pulled out examples of where the provider actively engaged people served related to elements such as health/safety, rights and choices, through the course of the year.

Who Benefits? The Provider
How? The provider is able to establish and prove consistency in providing EEE in order to enhance service delivery. This practice also assists the provider in evaluating services provided, as part of its quality management system.