Best Practices – Provider

Practice
This provider has created an Ongoing Client Assessment Form to monitor/evaluate the effectiveness and satisfaction of individual’s support and services. The tool looks at each outcome and breaks it down into relevant areas with each one broken down into specific areas to consider. The process for gathering information is different based on each individual’s information’s situation. WSCs are encouraged to add or update information whenever they speak with individuals, family members or providers. Tool is kept in a special “pending folder” for information to be looked throughout the year.

Who Benefits? The Individual
How? Individuals, WSCs and providers benefit as information is reviewed on ongoing bases to be address on Support Plan meeting for needs and concerns. WSC uses this tool as a “memory tool” to better know the consumers they serve and to ascertain that all important areas are covered.