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July 1, 2022 ~ Update for WSC and CDC+

General Information:

Qlarant’s Customer Service Representative is available to assist if you have any questions at FSQAPcustomerservice@qlarant.com or 1-866-254-2075.

Update 1 of 2

The Provider Discovery Review Waiver Support Coordinator (WSC) Service Specific Record Review Tool has been updated effective July 1, 2022, and posted with the following edits:

Protocol Only Edits to Standards 2, 4, 6, 15, 23, 26, 36

Standard #1 and #3 relating to requirements for the Medicaid Waiver Eligibility Worksheet

  • Additional wording added to protocols to assist with APD iConnect requirements
  • 1 Not Met reason removed in Standard #1
  • Not Met reasons revised in full for Standard #3

Standard # 5 related to Support Plan development

  • Additional wording added to protocols
  • Removal of 3 Not Met reasons

Standard #5a NEW- The Support Plan has all required components complete

  • New Standard with specifics detailed in the protocol and Not Met reasons

Standard #12 and #13 related to Support Plan needs and risks

  • Protocol updated
  • 4 additional Not Met reasons included

Standard #19 related to service delivery

  • Protocol updated
  • 1 Not Met reason removed

Update 2 of 2

The Provider Discovery Review Consumer Directed Care Plus (CDC+) Service Specific Record Review Tool has been updated effective July 1, 2022, and posted with the following edits:

Protocol Only Edits to Standards 2, 4, 6, 15, 18, 21, 29

Standard #1 and #3 relating to requirements for the Medicaid Waiver Eligibility Worksheet

  • Additional wording added to protocols to assist with APD iConnect requirements
  • 1 Not Met reason removed in Standard #1
  • Not Met reasons revised in full for Standard #3

Standard # 5 related to Support Plan development

  • Additional wording added to protocols
  • Removal of 3 Not Met reasons

Standard #5a NEW- The Support Plan has all required components complete

  • New Standard with specifics detailed in the protocol and Not Met reasons

Standard #12 and #13 related to Support Plan needs and risks

  • Protocol updated
  • 4 additional Not Met reasons included

Standard #19 related to service delivery

  • Protocol updated
  • 1 Not Met reason removed

To ensure you have the most current version, the footer of each Discovery tool will reflect the date. For example, the 2022_0701 indicates it is the July 2022 version. Please discard earlier versions of the applicable tool with footer dates prior to July 2022. Please review Discovery tool in its entirety for services rendered for standards, protocols, and Not Met reasons.

Qlarant’s Customer Service Representative is available to assist if you have any questions at FSQAPcustomerservice@qlarant.com or 1-866-254-2075.